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Customer Service

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Customer Service

Sunwell has a dedicated customer service team.
Sunwell customer service team available to assist you during all stages of the order process. We go above and beyond, working closely with any customers throughout the product development process to ensure that the finished product meets or exceeds expectations.

Your order will be shipped directly from our factory by shipping ocean containers or air freight to the assigned places. Our sales representative will assist you throughout the whole process and provide you with approximate shipping times and costs too.
With any questions please contact us by

In the rare case of returns,Sunwell is always happy to work with you to ensure that the order has been fulfilled to the satisfaction. But any quality problems caused by our company and production,we will take full responsibility to compensate for your lost.

Our Guarantee
From the start, Sunwell offers superior manufacturing service and after-sale services reinforced by high-quality products and advanced equipments. We believe in the quality of our products so much that we also offer an industry-leading lifetime guarantee on all products. Should any piece of our products fail during normal use, we will replace it free of charge – no questions asked.
Our lifetime guarantee is a commitment to all of our customers that we use only the best products for your custom projects. You never have to worry about shoddy processing or low-grade products with Sunwell. Each products is constructed diligently with attention to detail.

Please contact us to learn more about the our products,service and capacity.